A thought, I want your opinion

[Malice]

Would you pay someone to do the following:

1) Remotely check and update your operating system patches? Basically making sure that your Windows Operating system is patched.

2) Remotely check and make sure your AntiVirus software is running and updating as it should?

3) Remotely configure and help with firewall configurations?

4) Remotely update and run spyware scans?

All this done, once every 21 days?

If it doesnt fall in this category, then you can get support (for an additional fee of course) to fix the problem.

[LordofKings]

Hell yeah. But it would have to be a trusted source.

Now, would this be done over the internet or someone coming to my house?

And, if i needed something, say some virus protection, would you help me get it (whoever is doing the job)?

Most important: HOW MUCH WOULD IT COST?

But yes, i would like that done, since im not that good with that stuff and trust very few things off the internet

[Sock-Man]

It's a good idea. But personally I wouldn't pay.
Unless it was VERY cheap and very trustworthy.

[Citizen Kane]

Depends on how much it costs.

[Malice]

For instance....

Myself, and NO, someone would not visit you, they would schedule a time to connect REMOTELY to you computer.

Would 15 or 20 bucks a month be reasonable?

[Citizen Kane]

I think so, that is, if you can afford it without having to cut corners. ;)

[LordofKings]

I think that would be great.

I actually think my parents (im only 18 so parents still pay for this stuff) wouldn't mind paying for something like this.

But what is the advantage exactly of having this done? Im not computer smart (well not like someone like yourself).

And at this moment, i don't have any internet secerity. It was taken away when i had a computer problem (horrible service help). So this would help me right? Incase i get a virus or something?

[pixiness]

Since I don't really care about that stuff at home, I'll answer on behalf of my business.

Yes, we would pay for those services. It would lend an additional level of credibility and trustworthiness to our client relationships.

We would not however pay for those services without meeting someone in person first. We simply wouldn't give remote access to our servers and network (and the sensitive, confidential information they contain) to someone we'd never met physically.
Once we'd met and spoken with someone face-to-face and had them sign a confidentiality clause, we'd be all for it.

[HeadHunter]

depend on price and the source

[Malice]

Originally posted by pixiness
Since I don't really care about that stuff at home, I'll answer on behalf of my business.

Yes, we would pay for those services. It would lend an additional level of credibility and trustworthiness to our client relationships.

We would not however pay for those services without meeting someone in person first. We simply wouldn't give remote access to our servers and network (and the sensitive, confidential information they contain) to someone we'd never met physically.
Once we'd met and spoken with someone face-to-face and had them sign a confidentiality clause, we'd be all for it.

Servers are a completely different story...
if someone wanted this to be done on Servers, that would be a one on one deal...much bigger issue...

I would love to get a deal like that, with a company...

[equipe]

No way. I don't even let my family into most areas of my PC.

[Tornado]

Originally posted by equipe
No way. I don't even let my family into most areas of my PC.

Agreed, I'm sure you're fantastic with computers and I would highly doubt that you'd screw up or anything Malice, but I don't think I could take that risk.

[Alien]

I wouldn't pay for any of them for the simple fact that I don't need to. I do it all my self and it's not that hard. I've never had a problem before.

[GGGG]

I get all the mentioned updates automaticly without payment, just my pc configuration / software setup.

[IdahoMR2man]

Nope. I do that all my self with automated programs. But it's a decent idea....

[Inval1d]

i would pay but are you trying to say that we would pay for access onto CS?

[Skinny]

I most likely would not pay...

[IdahoMR2man]

Originally posted by Inval1d
i would pay but are you trying to say that we would pay for access onto CS?

Where do you get that idea?

[Inval1d]

i don't know... just the idea of someone asking for checking your systems and making sure everything is alright on a popular board and then have a charge. Sounds like star wars hyperspace but with system checks.


i don't know. i'm just wierd. :funny:

[ip_guru]

Malice,

My company works in the computer/networking security field, and I have experience with the subject area you are discussing. My comments are not meant to discourage, only to bring up other business points.

What you are proposing is similar to remote penetration (please no jokes there!) testing. Getting enough clients to make it worthwhile is tough, not impossible by any stretch, but tough.

Just to throw another point out there for you to consider, is the more complex issue of liability. Once you remote connect to a computer, you are the one who ends up assuming responsibility for that computer. If you delete a file on accident, or something otherwise unexpected happens, you are open to liability. Getting sued over damage to a user's Excel doc is not fun.

You can get contracts that protect you, but I have friends who still have been sued even with the contracts in place. You will need to get a verified signature on each contract before you remotely connect, and that can be a pain.

Also, who ends up responsible for anything that happens on the 20 days between each checkup? Patches can come out daily. If I (as the client) am responsible for the other 20 days, then the service only has value to me for one day at a time.

Again, none of this is meant to discourage, only to raise some of the business side issues that you will face. Good luck, and if you want to chat further, let me know!

[IdahoMR2man]

Yeah but you have that whole honesty thing going for ya....which is nice. :)

[2_much_popcorn1]

if i knew ya id do it for free, i do it to my computer once a month.

[PsychoMike]

Originally posted by Malice
Would you pay someone to do the following:

1) Remotely check and update your operating system patches? Basically making sure that your Windows Operating system is patched.

2) Remotely check and make sure your AntiVirus software is running and updating as it should?

3) Remotely configure and help with firewall configurations?

4) Remotely update and run spyware scans?

All this done, once every 21 days?

If it doesnt fall in this category, then you can get support (for an additional fee of course) to fix the problem.
Most of these if not all of them you can do yourself with very little expertise needed. Most programs come with a way of updating them free of charge. And you don't have the security issues of having someone else connect to your computer.

I can see bussinesses wanting a service like this, but not the average home user who can do it themselves.

[Mat]

Being an extremely lazy person who usually forgets to run these updates, I'd gladly pay for these services if the price was reasonable.

[todd philip]

Yes i would pay for this, i hate doing crap like that!

[Catshe]

I get updates as well but i also use
Adaware and pc pitstop on line to check and they are free.

[bluebeast619]

i wouldn't pay someone to do that, i would just keep losing more respnsibilities and then i would forget to pay the person, then i would get more viruses then i want then i would be screwed and then i wouldn't be able to talk to ppl online